Policies & Statements

This platform is owned and operated by MAP. In this Privacy Policy, “we”, “us” and “our” refer to MAP.

MAP is a non-profit organisation, initiated with a mission is to take art and culture to the heart of the community, making it accessible to diverse audiences, and to create a museum-going culture that encourages people to experience art and heritage in new ways.. MAP strives with unstinted focus to facilitate people to unwind and cultivate their hidden potential, channelise their thoughts and actions towards enhancing their productivity in all respective spheres.

The information provided by the Users on https://mapindia.redstart.dev/, website or mobile application (“MAP PLUS”) is for general informational purposes only. We recognise that you may be concerned about the information we collect from you through our website and how we treat that information. MAP values, respects and protects your privacy and therefore we have taken necessary precautions to be in compliance with the provisions of Information Technology Act, 2000, GDPR or any specific laws which it is mandated with. This Privacy Policy enlists the types of information that is collected and recorded by MAP, and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in https://mapindia.redstart.dev/. This policy is not applicable to any information collected offline or via channels other than this website.

Collection of Personal Data (“Personal Data”)

Your privacy and security are our priority, and we strive to incorporate the best security practices in our operations.

If you are a subscriber, when you make an online payment on the MAP Platform, we may collect Personal Data such as your name, billing address, Permanent Account Number, telephone number, email address and any other information provided by you. The Personal Data that you are asked to provide, and the reasons for asking the same, shall be made clear to you when you are requested to provide your Personal Data. We only collect information that we believe to be relevant and for the purpose of acknowledging receipt of the subscription.

If you contact us directly, we may ask you to provide additional information about you such as your name, email address, phone number, and the contents of the message and/or attachments you may send us, and any other information you choose to provide.

Further, when you register for an event on MAP website/ services, we may ask for your contact information, including, but not limited to, name, occupation, gender, date of birth, address, email address, medical history and phone number.

MAP PLUS will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data shall take place to any other person or organisation. Your Personal Data will not be shared with or sold to any third-party companies or organisations.

Collection of Non-Personal Data

We gather statistical and other analytical information collected on an aggregate basis of all visitors on MAP PLUS. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, clipped or anonymised user IP addresses, browser types and other anonymous statistical data involving the use of MAP Platform to understand geography of our visitors and help us better organise the website.

How we use your information

We will process any Personal Data you provide to us for the following purposes:

(1) Provide, operate, and maintain our website;
(2) Improve, personalise, and expand our website;
(3) Understand and analyse how you use our website;
(4) Develop new products, services, features, and functionality;
(5) Communicate with you, either directly or through one of our partners, to provide you with
updates and other information relating to the website, or for marketing and promotional purposes;
(6) Send you emails;
(7) Find and prevent fraud;
(8) To respond to any customer service-related queries;
(9) Creating profiles for subscribers.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please email us at hello@map-india.org.

Cookies

When you visit the MAP PLUS, we send one or more cookies –a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends.

MAP PLUS also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web. We may set one or more cookies in your browser when you visit a website. Cookies can make the site more useful by storing information about your preferences on particular site(s), thus, enabling website owners to provide more useful features for their users.

The information collected by “cookies” is anonymous aggregated research data and contain no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, by disabling them, you may not be able to take full advantage of our website.

This Privacy Policy does not cover cookies as used by the web- advertising partners. You are always free to decline such cookies, if
your browser permits, or to ask your browser to indicate when a cookie is being sent.

Disclosure of Personal Data

We shall not disclose your Personal Data to third parties unless you have consented to this disclosure.

We shall disclose your Personal Data if we believe in good faith that we are required to disclose it in order:

(1) to comply with any applicable law, a summons, a search warrant, a court or regulatory order or

other statutory or legal requirement;

(2) to enforce the MAP Terms of Usage or to protect our rights; or

(3) to protect the safety of users of the MAP Platform.

We will share limited Personal Data of the users as required with our agents, representatives, service providers and contractors in order to offer you services in connection with our website, communicate news and information about MAP, provide customer service, enhance and improve user experiences, and complete financial transactions. These service providers are authorised to use your information only to the extent necessary to serve these purposes, or as otherwise authorised by this policy.

We may also share your Personal Data when you make a payment or when you donate. In the event wherein MAP promotes/ recommends a particular cause or social event, we may share your name and contact information and the amount of your payment with the said relevant non-profit organisation to which the said donation has been made by you.

If MAP merges with, or becomes an affiliate of another organisation, we will ensure the confidentiality of any Personal Data involved in such transactions and provide notice before Personal Data is transferred and becomes subject to a different privacy policy.

Retention

We will retain your information for as long as needed to provide our services. We may also retain and use your Personal Data in order to comply with our contractual or legal obligations, audit requirements, resolve disputes, prevent abuse and other statutory/legal purposes. For example, tax laws in India may require us to keep contact information and contribution level of subscribers on a file.

The information we collect is only for the improvement of our services. We may retain your information to provide certain services to users, to recognise them the next time they use MAP PLUS or to send promotional emails and text messages.

Amendments to this Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. We encourage you to periodically review this policy for the latest information on our privacy practices.

Rights

You have certain rights with respect to the Personal Data we collect about you. Upon your request, we tell you what information we hold about you, we rectify any incomplete or inaccurate information and also restrict the use of your information. We will make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it.

Links to other websites

MAP PLUS may contain links to other websites including our partners. MAP is not responsible for the privacy policy or practices on such linked sites. This Privacy Policy governs only information collected on this website. When linking to another website, you should read the privacy policy stated on that website. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.

Our site contains links to other sites and resources provided by third parties for your convenience and information only. We accept no liability in connection with any third-party website accessed via a link from MAP PLUS, or any contract entered into or through a third-party website. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Copyright Protection

All content on MAP PLUS including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of MAP and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on MAP PLUS is the exclusive property of MAP and protected by Indian and international copyright laws.

Permission is given to use the resources of this MAP Platform only for the purposes of browsing, learning or making enquiries. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this MAP Platform can only be made with the express permission of MAP. All other trademarks, brands and copyrights other than those belonging to MAP belong to their
respective owners and are their property.

Security

We understand the importance of keeping your information secure and confidential. To safeguard your information, we have implemented effective policies for this purpose.

When you make a payment for subscription/ purchase, information about your payment card is transmitted securely through a Payment Gateway. Payment Gateways allow you to make a payment electronically using your credit card, debit card, net banking or other payment methods.

The payment gateways collect data that may include your contact details, your card details and the transaction details which facilitates your online payment. We do not collect or store any of these personal details and we do not have any control over them. This data is completely managed by the Payment Gateway tools according to their own privacy policies.

We have taken and will continue to take reasonable efforts to protect Personal Data in our possession or control by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

While we strive to protect your Personal Data, we cannot ensure the security of any Personal Data which you may have transmitted to us, via the Internet, and we urge you to take every precaution to protect your Personal Data and use a secure browser.

Consent

By using our website “https://mapindia.redstart.dev/”, you hereby consent to our Privacy Policy and agree to its terms.

Contact Us

If you have any comments or questions about the collection, use or disclosure of your Personal Data or this Privacy Policy Statement, please contact us in writing at the address below referencing ‘Privacy Policy Statement’:

Data Protection Officer
Name: Mr. Ashwath Patil
Address: The Museum of Art & Photography
Sua House, 26/1 Kasturba Cross Road, Bengaluru 560001
Email: ashwath.patil@map-india.org
Telephone no: +91 80 40535200

Our mission is to take art and culture to the heart of the community, making it accessible to diverse audiences, and to create a museum-going culture that encourages people to experience art and heritage in new ways. Our services are designed to promote opportunity for our members by enabling users to meet, exchange ideas, learn, and find opportunities in a network of trusted relationships through a variety of educational programmes as a part of the museum’s outreach.

Introduction

1.1 Contract
When you use our Services, you agree to all of these terms. Your use of our Services is also subject to our Cookie Policy and our Privacy Policy, which covers how we collect, use, share, and store your personal information.

You agree that by clicking “Register”/ “Sign Up”/ “Subscribe” or similar, registering, accessing or using our services (described below), you are agreeing to enter into a legally binding contract with MAP (even if you are using our Services on behalf of a company). If you do not agree to this contract (“Contract” or “User Agreement”), do not click “Register”/ “Sign Up”/ “Subscribe” (or similar) and do not access or otherwise use any of our Services. If you wish to terminate this contract, at any time you can do so by closing your account and no longer accessing or using our Services.

Services
This Contract applies to https://mapindia.redstart.dev/ and other MAP – related sites, apps, communications and other services that state that they are offered under this Contract (“Services”), including the offsite collection of data for those Services, such as our ads (if any) and with MAP plugins. Registered users of our Services are “Members” and unregistered users are “Visitors”.

You are entering into this Contract with MAP (also referred to as “we” and “us”) and MAP will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

This Contract applies to Members and Visitors. As a Visitor or Member of our Services, the collection, use and sharing of your personal data is subject to our Privacy Policy (which includes our Cookie Policy and other documents referenced therein) and updates.

1.2 Members and Visitors
When you register and/ or subscribe to the MAP Services, you become a Member. If you have chosen not to register for our Services, you may access certain features as a “Visitor.”

1.3 Change
We may make changes to the Contract. We may modify this Contract, our Privacy Policy and our Cookies Policy from time to time. If we make material changes to it, we will provide you notice through email, or by other means, to provide you the opportunity to review the changes before they become effective.

We agree that changes cannot be retroactive. If you object to any changes, you may close your account. Your continued use of our Services after we publish or send a notice about our changes to these terms means that you are consenting to the updated terms as of their effective date.

Obligations

2.1 Service Eligibility
Here are some promises that you make to us in this Contract: You’re eligible to enter into this Contract and you are at least our “Minimum Age”. Subscription to the Services are not for any under the age of 18.

To use the Services, you agree that:
(1) you must be the “Minimum Age” or older;
(2) you will only have one MAP account, which must be in your real name; and
(3) you are not already restricted by MAP from using the Services.

Creating an account with false information is a violation of our terms, including accounts registered on behalf of others or persons under the age of 18.

“Minimum Age” means 18 years old. However, if law requires that you must be older in order for MAP to lawfully provide the Services to you without parental consent (including the use of your personal data) then the Minimum Age is such older age.

Children may access MAP services with the knowledge of, under the supervision and in presence/ company of a parent or legal guardian, since such access shall only be via media the Parent’s or Legal Guardian’s account. A minor/ or individual below the Minimum Age will not be allowed to have an account with MAP.

Permission by Parent or Guardian: For all purposes, permission of a Parent or a Legal Guardian is deemed and implied and is understood to have allowed access to minor/ individual below the
Minimum Age. It is implied that a Minor/ individual below the Minimum Age shall have his/ her parent or legal guardian’s permission to use the Service to access any content.

“Vulnerable Adult” means adults with certain disabilities, physical and/ or mental, which may have a direct or indirect effect on the faculties concerning cognisance capabilities and/ or reasonable decision- making abilities of the concerned individual. Vulnerable Adults may have access to the contents listed on the website, which shall only be accessed under the supervision and in presence/ company of a parent or legal guardian.

If you are a parent or legal guardian of a minor/ individual below the Minimum Age/ Vulnerable Adult, by allowing the use the Service, you are subject to the terms of this Agreement and responsible for your ward’s activity on the Service.

2.2 Your Account

You will keep your password a secret.
You will not share an account with anyone else and will follow our rules and the law.
Members are account holders. You agree to:
(1) use a strong password and keep it confidential;
(2) not transfer any part of your account (e.g., connections) and
(3) follow the law and our list of Dos and Don’ts.
You are responsible for anything that happens through your account unless you close it or report misuse.
As between you and others (including your employer), your account belongs to you. However, if the Services were purchased by another party for you to use, the party paying for such Service has the right to control access to and get reports on your use of such paid Service; however, they do not have rights to your personal account.
2.3 Payment

You will honour your payment obligations and you grant express consent to us storing your payment information.
You understand that there may be fees and taxes that are added to our prices.
Refunds are subject to our policy. Subscriptions are non-refundable. If you cancel your subscription, all of your Premium features, will expire at the end of your billing cycle. In the event wherein MAP is constrained to discontinue/ restrict, with immediate effect, your access to the services/ delete your account owing to any of your act(s), which is not legal and/ or forbidden under the present Terms of Usage and/ or breach of the present Terms of Usage, then MAP shall be within its rights and not be liable to refund any amount paid for subscription.
If you subscribe any to our paid Services, you agree to pay us the applicable fees and taxes specific to the paid Services. Failure to pay these fees will result in the termination of your paid Services.
Also, you agree that:
(1) Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).
(2) The payment gateways collect data that may include your contact details, your card details and the transaction details which facilitates your online payment. We do not collect or store any of
these personal details and we do not have any control over them. This data is completely managed by the Payment Gateway tools according to their own privacy policies.
(3) If you purchase a subscription, your payment method automatically will be charged at the start of each subscription period for the fees and taxes applicable to that period. To avoid future charges, cancel before the renewal date.
(4) All of your purchases of Services are subject to MAP’s refund policy.
(5) We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.

You can get a copy of your invoice through your account settings.
2.4 Notices and Messages
You’re okay with us providing notices and messages to you through our websites, apps, and contact information. If your contact information is out of date, you may miss out on important notices.
You agree that we will provide notices and messages to you in the following ways:
(1) within the Service, or
(2) sent to the contact information you provided us (e.g., email, mobile number, physical address).
You agree to keep your contact information up to date.

2.5 Sharing
When you share information on our Services, others can see, copy and use that information. We are not obligated to publish any information or content on our Service and can remove it with or
without notice.

Rights and Limits

3.1. Your License to MAP
You own all of the content, feedback and personal information you provide to us, but you also grant us a non-exclusive license to it.
We will honour the choices you make about who gets to see your information and content, including how it can be used for ads.
As between you and MAP, you own the content and information that you submit and you are only granting MAP and our affiliates the following non-exclusive license:

A worldwide, transferable and sublicensable right to use, copy, modify, distribute, publish and process, information and content that you provide through our Services and the services of others, without any further consent, notice and/or compensation to you or others. These rights are limited in the following ways:

  • You can end this license generally by closing your account, except to the extent you shared it with others as part of the Service and they copied, re-shared it or stored it for the reasonable time it takes to remove from backup and other systems.
  • We will not include your content in advertisements for the products and services of third parties to others without your separate consent (including sponsored content). However, we have the right, without payment to you or others, to serve ads near your content and information, as noted in the Privacy Policy. If you use a Service feature, we may mention that with your name or photo to promote that feature within our Services, subject to your settings.
  • While we may edit and make format changes to your content (such as translating or transcribing it, modifying the size, layout or file type or removing metadata), we will not modify the meaning
    of your expression.
  • Because you own your content and information and we only have non-exclusive rights to it, you may choose to make it available to others.
  • You and MAP agree that if content includes personal data, it is subject to our Privacy Policy.
  • You and MAP agree that we may access, store, process and use any information and personal data that you provide in accordance with, the terms of the Privacy Policy and your choices (including settings).
  • By submitting suggestions or other feedback regarding our Services, you agree that MAP can use and share (but does not have to) such feedback for any purpose without compensation to you.
  • You promise to only provide information and content that you have the right to share, and that your User Information will be truthful.
  • You agree to only provide content or information that does not violate the law nor anyone’s rights (including intellectual property rights).
  • You also agree that your profile information will be truthful.

MAP may be required by law to remove certain information or content in certain countries.

3.2 Service Availability

We may change or end any Service or modify our prices prospectively.
We may change, suspend or discontinue any of our Services.
We may also modify our prices effective prospectively upon reasonable notice to the extent allowed under the law.
We don’t promise to store or keep showing any information and content that you have shared. MAP is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in our Privacy Policy.
3.3 Other Content, Sites and Apps

Your use of others’ content and information posted on our Services, is at your own risk.
Others may offer their own products and services through our Services, and we aren’t responsible for those third-party activities.
By using the Services, you may encounter content or information that might be inaccurate, incomplete,
delayed. MAP generally does not review content provided by our Members or others. You agree that we are not responsible for others’ (including other Members’) content or information.
We cannot always prevent this misuse of our Services, and you agree that we are not responsible for any such misuse. You
also acknowledge the risk that you or your organisation may be mistakenly associated with content from other users. MAP may help connect Members offering their services with Members seeking services. MAP does not perform nor employs individuals to perform these services. You must be at least 18 years of age to offer, perform or procure these services. You acknowledge that MAP does not supervise, direct, control or monitor Members in the performance of these services and agree that:
(1) MAP is not responsible for the offering, performance or procurement of these services,
(2) MAP does not endorse any particular Member’s offered services, and
(3) nothing shall create an employment, agency, or joint venture relationship between MAP and any Member by offering services.
Similarly, MAP may help you register for and/or attend events organised by Members and connect with other Members who are attendees at such events. You agree that:
(1) MAP is not responsible for the conduct of any of the Members or other attendees at such events,
(2) MAP does not endorse any particular event listed by its Members on our Services,
(3) MAP does not review and/or vet any of these events, and
(4) that you will adhere to these terms and conditions that apply to such events.
3.4 Limits
We have the right to limit how you connect and interact on our Services.

MAP reserves the right to limit your use of the Services, and your ability to contact other Members.
MAP reserves the right to restrict, suspend, or terminate your account if you breach this Contract or the law or are misusing the Services (e.g., violating any of the Dos and Don’ts).
3.5 Intellectual Property Rights
We are providing you notice about our intellectual property rights.
MAP reserves all of its intellectual property rights in the Services. Trademarks and logos used in connection with the Services are the trademarks of their respective owners. Service marks, graphics and logos used for our Services are trademarks or registered trademarks of MAP. While all artworks presented/ displayed in the due course of our Services shall be the sole and unaltered IP rights of the Professionals/ Artists or of MAP.

3.6 Automated Processing
We use data and information about you to make relevant suggestions to you and others.

We use the information and data that you provide and that we have about Members to make recommendations for content and features that may be useful to you. For example, we use data and information about you to recommend artworks to you. Keeping your profile accurate and up to date helps us to make these recommendations more accurate and relevant.

Disclaimer and Limit of Liability

4.1 No Warranty
This is our disclaimer of legal liability for the quality, safety, or reliability of our Services.

MAP AND ITS AFFILIATES MAKE NO REPRESENTATION OR WARRANTY ABOUT THE SERVICES, INCLUDING ANY REPRESENTATION THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, AND PROVIDE THE SERVICES (INCLUDING CONTENT AND INFORMATION) ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, MAP AND ITS AFFILIATES DISCLAIM ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF TITLE, ACCURACY OF DATA, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

4.2 Exclusion of Liability
These are the limits of legal liability we may have to you.

TO THE FULLEST EXTENT PERMITTED BY LAW (AND UNLESS MAP HAS ENTERED INTO A SEPARATE WRITTEN AGREEMENT THAT OVERRIDES THIS CONTRACT), MAP, INCLUDING ITS AFFILIATES, WILL NOT BE LIABLE IN CONNECTION WITH THIS CONTRACT FOR LOST PROFITS OR LOST BUSINESS OPPORTUNITIES, REPUTATION (E.G., OFFENSIVE OR DEFAMATORY STATEMENTS), LOSS OF DATA (E.G., DOWN TIME OR LOSS, USE OF, OR CHANGES TO, YOUR INFORMATION OR CONTENT) OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES. MAP AND ITS AFFILIATES WILL NOT BE LIABLE TO YOU IN CONNECTION WITH THIS CONTRACT FOR ANY AMOUNT THAT EXCEEDS (A) THE TOTAL FEES PAID OR PAYABLE BY YOU TO MAP FOR THE SERVICES DURING THE TERM OF THIS CONTRACT, IF ANY.

4.3 Basis of the Bargain; Exclusions
The limitations of liability in this Section are part of the basis of the bargain between you and MAP and shall apply to all claims of liability (e.g., warranty, tort, negligence, contract and law) even if MAP or its affiliates have been told of the possibility of any such damage, and even if these remedies fail their essential purpose. These limitations of liability do not apply to liability for death or personal injury or for fraud, gross negligence or intentional misconduct, or in cases of negligence where a material obligation has been breached, a material obligation being such which forms a prerequisite to our delivery of services and on which you may reasonably rely, but only to the extent that the damages were directly caused by the breach and were foreseeable upon conclusion of this Contract and to the extent that they are typical in the context of this Contract.

Termination

We can each end this Contract, but some rights and obligations survive.

Both you and MAP may terminate this Contract at any time with notice to the other. On termination, you lose the right to access or use the Services. The following shall survive termination:
(1) Our rights to use and disclose your feedback;
(2) Members and/or Visitors’ rights to further re-share content and information you shared through
the Services;
(3) Sections 4, 6, 7, and 8.2 of this Contract;
(4) Any amounts owed by either party prior to termination remain owed after termination.

Governing Law and Dispute Resolution

In the unlikely event we end up in a legal dispute, you and MAP agree to resolve it in Bangalore Courts using Indian law which shall have its exclusive jurisdiction to adjudicate upon the matter.

General Terms

Here are some important details about the Contract:

If a court with authority over this Contract finds any part of it unenforceable, you and we agree that the court should modify the terms to make that part enforceable while still achieving its intent. If the court cannot do that, you and we agree to ask the court to remove that unenforceable part and still enforce the
rest of this Contract.
This Contract (including additional terms that may be provided by us when you engage with a feature of the Services) is the only agreement between us regarding the Services and supersedes all prior agreements for the Services. If we don’t act to enforce a breach of this Contract, that does not mean that MAP has waived its right to enforce this Contract.
You may not assign or transfer this Contract (or your membership or use of Services) to anyone without our consent. However, you agree that MAP may assign this Contract to its affiliates or a party that buys it without your consent. There are no third-party beneficiaries to this Contract.
You agree that the only way to provide us legal notice is at the addresses provided in Section 10.

Dos and Don’ts

8.1. Dos
This list of “Dos and Don’ts” limit what you can and cannot do on our Services. You agree that you will:

a. Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;
b. Provide accurate information to us and keep it updated;
c. Use your real name on your profile; and
d. Use the Services in a professional manner.

8.2. Don’ts
You agree that you will not:

a. Create a false identity on MAP, misrepresent your identity, create a Member profile for anyone other than yourself (a real person), or use or attempt to use another’s account;

b. Develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Services
or otherwise copy profiles and other data from the Services;

c. Override any security feature or bypass or circumvent any access controls or use limits of the Service (such as caps on keyword searches or profile views);

d. Copy, use, disclose or distribute any information obtained from the Services, whether directly or through third parties (such as search engines), without the consent of MAP;

e. Disclose information that you do not have the consent to disclose (such as confidential information of others;

f. Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets or other proprietary rights. For example, do not copy or distribute (except through the
available sharing functionality) the content published on MAP website without MAP’s express written permission, which they may give or deny upon its free will discretion without citing any
reasons thereof;

g. Violate the intellectual property or other rights of MAP, including, without limitation,

1. copying or distributing our contents or materials or

2. copying or distributing our technology, unless it
is released under open source licenses;

3. using the word “MAP” or our logos in any business
name, email, or URL;

h. Post anything that contains software viruses, worms, or any other harmful code;

i. Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology that is not open source;

j. Imply or state that you are affiliated with or endorsed by MAP without our express consent (e.g., representing yourself as an accredited MAP representative/ agent);

k. Rent, lease, loan, trade, sell/re-sell or otherwise monetise the Services or related data or access to the same, without MAP’s express written consent;

l. Deep-link to our Services for any purpose other than to promote our Services;

m. Use bots or other automated methods to access the Services, add or download contacts, send or redirect messages;

n. Monitor the Services’ availability, performance or functionality for any competitive purpose;

o. Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services;

p. Overlay or otherwise modify the Services or their appearance (such as by inserting elements into the Services or removing, covering, or obscuring an advertisement included on the Services);

q. Interfere with the operation of, or place an unreasonable load on, the Services (e.g., spam, denial of service attack, viruses, gaming algorithms); and/or

r. Violate any additional terms concerning a specific Service that are provided when you sign up for or start using such Service, and the MAP terms where applicable.

Complaints Regarding Content

Contact information for complaint about content provided by our Members.

We respect the intellectual property rights of others. We require that information posted by Members be accurate and not in violation of the intellectual property rights or other rights of third parties. For complaints concerning content posted by our Members, please write to us at hello@map-india.org.

How To Contact Us

Our Contact information also provides information about our Services.

For general inquiries, you may contact us online. For legal notices or service of process, you may write us at the addresses provided in the website.

Subscriptions are non-refundable. If you cancel your subscription, all of the paid features related to your account will expire at the end of your billing cycle.

In the event wherein MAP is constrained to discontinue/ restrict, with immediate effect, your access to the services/ delete your account owing to any of your act(s), which is not legal and/ or forbidden under the present Terms of Usage and/ or breach of the present Terms of Usage, then MAP shall be within its rights and not be liable to refund any amount paid for subscription.

The Terms of Usage are at the discretion of MAP.

Website Accessibility Statement

MAP is committed to facilitating accessibility and usability to its website https://mapindia.redstart.dev/ for all people with disabilities. MAP over time will be implementing WCAG 2.1 level AA (WCAG 2.1AA) guidelines as its web accessibility standard.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on https://mapindia.redstart.dev/ please contact us at access@map-india.org. If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.

Accessibility at the Museum

At this page you will find information about the accessibility features of the MAP building. We wish to offer an inclusive experience for all visitors. Please read through the information below before you visit us.

Bloomberg Connects App

The Bloomberg Connects App offers inclusive guides for exhibitions in audio and written text which are suitable for everyone, including visitors with vision impairment. The App is screen-reader friendly and features videos with Indian Sign Language interpretation and subtitles. Please remember to bring your earphones with you to the museum to access and enjoy the guides on the app.

You can download the Bloomberg Connects app on your phone via play store/App store or the dedicated QR code which you can find below as well as at the reception desk and in other areas in the Museum.

Bloomberg Connects App

Exhibitions

The VISIBLE/INVISIBLE exhibition on the fourth floor includes tactile interpretations of six artworks which can be touched by all visitors.

Specially curated tours for groups of visitors with disabilities can be pre-booked, free of charge by contacting shailesh.kulal@map-india.org or access@map-india.org. Currently we can offer tours with ISL interpreters, touch tours for people with visual impairments as well as tours during quiet hours to avoid sensory overload.

Accessible Parking

Limited accessible parking is available within MAP premises for people with disabilities and the elderly. This must be pre-booked before your visit by sending a request to shailesh.kulal@map-india.org or access@map-india.org.

Mobility

The entire building, including entrance and toilets, is accessible for people using wheelchairs and mobility aids.

Wheelchairs

While we encourage visitors to bring to MAP their own mobility aids, a manual wheelchair is available, free of charge, on a first-come, first-serve basis. This can be requested at the info desk on the ground floor.

Mazumdar-Shaw Auditorium

The Mazumdar-Shaw Auditorium, on the first floor, is fitted with hearing loops to facilitate people who use hearing aids. There are dedicated areas for wheelchairs which can be placed next to a seat which can be reserved for a caregiver. If you are planning to attend an event in the Auditorium and you are a wheelchair user, we recommend you contact shailesh.kulal@map-india.org or access@map-india.org to reserve your place in advance.

Quiet room

A quiet room is available on the Terrace for visitors who might experience sensory overload.

Dining / cafeteria

There is an accessible cafeteria on the Lower Ground Floor where visitors can sit and eat.

Induction loops

The HDFC Ltd. Learning Centre (Lower Ground Floor) and the Mazumdar-Shaw Auditorium (First Floor) are equipped with hearing loops that can be used by visitors using hearing aids with a T-coil switch.

Please Note: All requested facilities can be arranged on first-come, first-serve basis by contacting us at either shailesh.kulal@map-india.org or access@map-india.org.

Visitor Guidelines

  • The ticket you receive will entitle you to access the gallery/ies and event/s stated on the front of this ticket.
  • It is valid only on the date stated on the front of the ticket.
  • During your visit you must retain your ticket safely for production on demand by our representative(s).
  • This tickets are non-transferrable and non-refundable. Please refer to the museum policy for exceptions.
  • The Museum cannot refund any donations made at the time of purchasing the ticket.
  • Should you have any access requirements, please speak to a member of staff and they will be happy to assist.
  • Children under 12 must always be accompanied by an adult within the Museum premises. Exceptions may only be made for specific closed-door programmes with pre-agreed terms and conditions.     

If you are visiting the galleries, you agree to be bound by and to abide by our visitor regulations, as stated here:

  • Backpacks and suitcases of any size are not allowed. Handbags and purses up to 40cm x 40cm are allowed. 
  • Food and drinks are not allowed.
  • Please do not touch artworks, unless the label indicates it is a tactile response.
  • The use of charcoal, pastels, permanent markers and watercolour or oil paint is not allowed.
  • The use of flash, camera supports and selfie sticks is not permitted.
  • Filming and photography with professional equipment requires prior written consent from the Museum management.
  • Please only photograph or film people with their consent.
  • Pets are not allowed in the galleries, with the exception of guide dogs for the visually impaired.

Applies to: All trustees, consultants, board members, employees, officers, staff, interns, volunteers, researchers, consultants, advisers, partners and visitors or users (both online and onsite) of the Museum of Art & Photography (MAP), a unit of the Art & Photography Foundation (AFP).

Purpose: MAP’s mission is to bring art and culture back into the heart of the community, making it accessible to a wide and diverse audience.

Education and public engagement are fundamental to what we do at MAP. Our programmes seek to provide a wide range of inclusive opportunities for the lifelong learning, discovery and enjoyment of the visual arts, heritage and culture through relevant formal and informal programming. Younger audiences form a particularly important focus group for these programmes, and MAP is committed to their safety and wellbeing. While many of our young visitors may be part of organised groups or visiting with family or friends, and the primary responsibility for the child or young person rests with accompanying or supervising adults, we believe in providing an atmosphere of trust and respect, recognising that children and young people have a right to protection.

As part of MAP’s vision towards taking a 360° approach to inclusion, MAP’s programming will also feature proactive outreach towards young and adult audiences with disabilities and hailing from minority, underprivileged and hard-to-reach communities. An emphasis on ensuring that all visitors who avail themselves of our services and participate in our spaces both onsite and online are equally protected from potential harm or actual harm forms part of the Museum’s commitment to providing a safe and welcoming space for all.

It is essential therefore, that we have a clear safeguarding policy that all MAP staff and volunteers understand which is supported by robust procedures that they adhere to.

Index
  1. Definitions
  2. Core Safeguarding Principles and Values
  3. The Need for a Policy
  4. Conditions of Service
  5. Safeguarding Management, Roles & Responsibilities
  6. Recognising & Reporting Incidents
  7. Recording & Ramifications of Safeguarding Allegations
  8. Online Safety Safety in the Museum space
  9. Annexure 1: Children & Adults with Disabilities
  10. Annexure 2: Code of Conduct
  11. Annexure 3: Safeguarding Incident Report Form
  12. Annexure 4: Photography & Film Making: Consent & Data Protection
1. DEFINITIONS

1.1 Child – For the purposes of this policy, a “child” is defined as anyone under the age of 18, in line with the UN Convention on the Rights of the Child (CRC), including children with disabilities as per paragraph 2 and Article 23 of the CRC.

1.2 Child abuse – According to the World Health Organisation, “Child abuse” or “maltreatment” constitutes ‘all forms of physical and/or emotional ill-treatment, sexual abuse, neglect or negligent treatment or commercial or other exploitation, resulting in actual or potential harm to the child’s health, survival, development or dignity in the context of a relationship of responsibility, trust or power.’1

1.3 Child protection – ‘Child protection’ is a broad term to describe philosophies, policies, standards, guidelines and procedures to protect children from both intentional and unintentional harm. In the current context, it applies particularly to the duty of MAP – and individuals associated with MAP – towards children.

1.4 Safeguarding – Safeguarding within the scope of this policy, is defined as the responsibilities, measures, and activities that MAP plans to undertake to safeguard children and vulnerable adults and from both intentional and unintentional harm. In the current context this applies to the set of policies, procedures and practices that we drive to ensure MAP is a safe organisation, including our direct programme implementation, work through partners and management of personal data.

1.5 Vulnerable Adult – Adults-at-risk or vulnerable adults are persons aged 18 years or over who are or may be in need of community care services by reason of intellectual or other disability, age or illness and who are or may be unable to take care of themselves or unable to protect themselves against significant harm or exploitation; are experiencing, or at risk of, abuse or neglect; and as a result of their care and support needs are unable to protect themselves from either the risk of, or the experience of abuse or neglect.

1.6 Direct contact with children or vulnerable adults – Being in the physical or virtual presence of children or vulnerable adults in the context of MAP’s work, whether contact is occasional or regular, short or long term. Worldwide, this could involve the delivery of workshops, talks or walkthroughs to schools or groups comprising children or vulnerable adults, working with youth groups as well as children’s homes/institutions visits and attending conferences at which children or at-risk adults are also present. [N.B. this list of examples is not exhaustive].

1.7 Indirect contact with children or vulnerable adults – Access to, managing and use of the personal data of children and vulnerable adults in the context of MAP’s work, such as names, addresses and photographs or any other personal information.

1.8 Partner – For the purposes of this policy:

  1. Local or international organisations that provide funding for MAP, whether funding is occasional or regular, short or long term, for a specific project or towards core costs and regardless of the amount of money involved.
  2. Local or international organisations that actively participate in / collaborate with MAP, whether the project relationship is short or long term, a one-off or regular/ongoing arrangement, and regardless of whether or not any funding is involved.

1.9 Policy – A statement of intent that demonstrates a commitment to safeguard all visitors, especially children and vulnerable adults as the most vulnerable individuals/groups, from harm and makes clear to all what is required in relation to their protection and welfare. It helps to create a safe and positive environment for all and to show that the organisation is taking its duty and responsibility of care seriously.

1.10. Online Safety – The process of limiting the risks to children and young people when using any internet, digital and mobile technology.

1.11 Staff & Volunteers – For the purposes of this policy, and for ease and simplicity this term will collectively refer to all of MAP’s employees and staff (freelance, contracted or permanent) and volunteers (whether interns, researchers or others). And include trustees, advisors and board members in its spirit.

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1 The WHO definition of Child Abuse as defined by the Report of the Consultation on Child Abuse Prevention WHO – 1999